What you need to know

  • Vendors must be licensed or registered by the Massachusetts Gaming Commission prior to conducting business with a gaming establishment.
  • The purpose of the licensing and registration process is to ensure that those doing business with the gaming industry meet the statutory requirements of good character, honesty and integrity.
  • Vendor licensing and registration falls into three categories: Non-Gaming Vendor, Gaming Vendor – Secondary, and Gaming Vendor – Primary

Non-Gaming Vendor

A Non-Gaming Vendor is a business that offers to a gaming establishment or gaming licensee goods and/or services which are not directly related to gaming.

Some examples of Non-Gaming Vendors are: food purveyors, linen suppliers, garbage handlers, limousine service companies, and suppliers of alcoholic beverages.

Prior to conducting business with a Massachusetts casino, Non-Gaming Vendors must submit:

  1. Non-Gaming Vendor Registration Form
  2. Statement of Business Relationship from the casino
  3. Certificate of Good Standing from the Massachusetts Department of Revenue
  4. Articles of Incorporation from the business
  5. $100 Registration Fee payable to Commonwealth of Massachusetts
  6. Diversity Certification if applicable

Once a registration issues, it is valid for a period of five years and must be renewed at least 30 days prior to expiration.

Gaming Vendor – Secondary

After a Non-Gaming Vendor registration issues, the Commission may later designate a vendor that regularly conducts significant business with a gaming establishment as a Gaming Vendor – Secondary.

Gaming Vendors – Secondary must participate in a scope of licensing discussion with MGC staff to determine which individuals and affiliated entities of the business must qualify. Then, the following application materials must be submitted:

Gaming Vendor – Primary

A person who conducts business with a gaming establishment which directly relates to gaming as defined by M.G.L. c. 23K, § 2, including, but not limited to a person who manufactures, sells, leases, supplies or distributes devices, machines, equipment designed for use in the gaming area, for use in simulcast wagering, used in connection with a gaming or have the capacity to affect the calculation, storage, collection, electronic security on control of gaming revenues from a gaming establishment must submit an application for a Gaming Vendor – Primary license.

To initiate the process of becoming a Gaming Vendor – Primary, an applicant must first submit a Letter of Intent indicating which gaming licensee the applicant intends to work with. MGC requires applicants for a Gaming Vendor license to first have an initial “scope of licensing” discussion with MGC staff to determine which individuals and affiliated entities are required to qualify for licensure. Interested parties are required to contact the Division of Licensing at mgcvendorlicensing@massgaming.gov to initiate this discussion. This step must occur before submission of the following application materials:

Please note that an application for licensure will not be accepted and processed without the appropriate application fee. Application fees are non-refundable. Once an application is accepted by the Commission, it becomes property of the Commission and may not be withdrawn without permission of the Commission.

Temporary Licensing

Because the background investigative process for gaming vendors can be lengthy, a temporary licensing process is available for gaming vendors. In order to obtain a temporary license, vendors must first file a completed application. Second, the gaming establishment must file a written petition requesting that a temporary (six months) license issue to the vendor. At least two to four weeks are needed after the application is complete and the petition is filed for the background investigation of the vendor before a temporary license will issue.


For information regarding the renewal process, please contact the Division of Licensing at 617.979.8400, or mgcvendorlicensing@massgaming.gov

Duty to disclosure

During the term of registration or licensure, vendors are required to update MGC about any financial or legal matters which may impact their suitability.

A registration or license may be subsequently revoked if it is deemed that the applicant is disqualified or unsuitable.

Diverse business enterprises

Casinos have established goals for doing business with certified Minority, Veteran, and Women Business Enterprises. Minority Business Enterprises (MBE) can receive certification from The Greater New England Minority Supplier Development Council. Veteran Business Enterprises (VBE) can receive certification from the MGC Division of Licensing or the United States Department of Veterans Affairs. Women Business Enterprises (WBE) can receive certification from either The Women’s Business Enterprise National Council or Center for Women & Enterprise.

Additionally, any business can get diversity certification from the Massachusetts Supplier Diversity Office.

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