Established over two decades ago by the National Council on Problem Gambling (NCPG), Problem Gambling Awareness Month (PGAM) got underway on March 1. Each year, the Massachusetts Gaming Commission (MGC) is proud to join the NCPG, fellow regulators, and other stakeholders in recognizing the month by highlighting a specific theme. This year, that theme, “Seeking Understanding,” aims to address problem gambling as a serious yet frequently misunderstood mental health condition.

By promoting greater awareness, PGAM aims to dismantle treatment barriers and provide crucial support for individuals and families impacted by gambling-related harm. The scale of this issue is significant—nationally, approximately 2.5 million adults annually meet the criteria for severe gambling problems, with another 5-8 million experiencing some gambling disorder symptoms. In Massachusetts, a 2021 study found that approximately  80,000 Massachusetts adults are problem gamblers, while 490,000 more fall into the at-risk category.

“Problem Gambling Awareness Month is an opportunity to shine a light on the resources available to help those in need and grow the public’s awareness of the realities of problem gambling,” said MGC Chair Jordan Maynard. “The MGC is committed to assuring tools and resources are available for residents to manage their gambling and access needed supports year-round.”

During the MGC’s February 24 open meeting, Research and Responsible Gaming Director Mark Vander Linden provided commissioners and the public with an overview of plans for PGAM 2025. Numerous activities and events will take place throughout March, including informal “Coffee Break” discussions hosted by GameSense teams at Encore Boston Harbor and MGM Springfield, where patrons can learn how to identify problem gambling indicators while enjoying complimentary coffee

On March 11, Massachusetts casinos and several licensed mobile sportsbooks will participate in Gambling Disorder Screening Day. Problem Gambling experts are planned to be available at brick-and-mortar casino locations to speak with patrons with concerns or questions about their gambling and connect them with local resources, while mobile sportsbook users can access similar services through live chat features. Additional PGAM events include the Worcester College Health Professionals Event at Holy Cross College on March 11 and a Massachusetts Legislative event in collaboration with the Attorney General’s Office at the State House on March 26.

Licensed operators throughout the Commonwealth continue to provide numerous player protection tools to promote responsible gaming. These include time and deposit limits to help individuals manage their betting activities.

The MGC’s partnership with the Massachusetts Council on Gaming and Health continues through the GameSense program, offering 24/7 support through multiple channels. On-site GameSense Advisors, alongside online and phone-based assistance, are available at all Massachusetts casinos. These advisors provide education on safe play strategies, help with enrollment in the Voluntary Self-Exclusion program, and connect people to community-based support resources when needed.

Before placing any wager, the Commission urges the public to take a moment to carefully consider the odds, understand the betting terms, and establish clear personal boundaries. Safer gambling means you decide in advance how much time and money you are willing to spend and stick to your predetermined limits. For additional guidance, the Responsible Gaming page provides valuable tips and strategies.